Click & Collect
- New Zealand only: 1-4 working days, depending on store location.
Working days are Monday to Friday, and do not include weekends or public holidays.
Please note that we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.
- New Zealand: 2-7 working days, depending on your region.
- International: 10-30 working days.
Working days are Monday to Friday, and don’t include weekends or public holidays.
My order hasn't arrived yet, what should I do?
If you're order hasn't yet arrived the first step would be to check the tracking details for your order. If this doesn't seem to be moving you can contact Toll on 0800 865 569. Still needing assistance you can contact us via the link below.
If you want to know more about our delivery information and full Terms and Conditions, visit our Delivery page.